Privacy Policy

This Privacy Policy, alongside our Terms & Conditions and Cookie Policy, describes how Avatar Jet collects, uses, and protects your personal information across our websites, mobile apps, and other services. Your privacy is paramount to us, and we are committed to safeguarding the personal data you provide.

If you have any questions about how we handle your personal data, please contact us at: [email protected]

Personal data refers to information that identifies you as an individual, such as your name, contact details, and any information that may not identify you on its own but which we store alongside such identifiers, such as your usage of our services or your location when you use them.

In this Privacy Policy, "Website" refers to ts1firstfront.avatarjet.com, "we," "us," and "our" refer to Avatar Jet, and "you" and "your" refer to the user.

We may update this Privacy Policy from time to time. The date at the end of this policy indicates when it was last updated. We will take appropriate measures to notify you of significant changes.

The controller of your personal data is Avatar Jet, located at 123 Aviation Blvd, New York, NY 10001, USA. You can contact our Data Protection Officer at the above address or via (Privacy Email).

We collect personal data in the following circumstances:

• Flight Enquiries and Bookings: When you enquire about or book a flight, we collect your contact and payment details.
• Travelling with Others: If you are booking for others, we collect their personal data, such as names, dates of birth, and passport information.
• Website and App Usage: We automatically collect information such as IP address, operating system, browser details, referrer website, and site activity. For mobile users, we may collect device identification and location data.
• Subscriptions and Requests: When you sign up for newsletters, request reports, or participate in polls, we collect your email address, name, and request details.
• Job Applications: If you apply for a job at Avatar Jet, we collect and process your personal data related to your application and potential employment.

Your personal data is used for the following purposes:

• Flight Enquiry and Booking Process: To provide and manage the services you request, including flight bookings and additional services.
• User Accounts: To manage your account, bookings, and personal settings.
• Communication: To contact you regarding your enquiries or bookings and provide relevant information.
• Customer Service: To address your queries and provide support.
• Personalization: To tailor our services and communications to your preferences.
• Marketing: If you opt-in, to inform you about similar services or offers that may interest you.
• Corporate Transactions: Corporate Transactions
• Promotional Activities:: To administer polls, competitions, and other promotions.
• Recruitment:: To process job applications and manage employment.

We collect and use your data under the following legal bases:

• Performance of a Contract: To fulfill our contractual obligations when you make an enquiry or booking.
• Consent: For marketing communications, if you have given consent.
• Legitimate Interests: To improve and promote our services, provide relevant content, and maintain business records.
• Legal Obligations and Vital Interests: To comply with legal requirements and protect your vital interests.

We store your information on secure servers, and all payment transactions are encrypted. Access to personal data is restricted to authorized personnel only. While we strive to protect your data, no internet transmission is completely secure, and you provide your information at your own risk.

We primarily store your data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure it receives the same protection through data transfer agreements or other legal mechanisms.

We do not sell or rent your data to third parties. However, we may share your information with:

• Service Providers: Such as aircraft operators and other suppliers to complete your bookings.
• Business Partners: For marketing and analytical purposes.
• Payment Providers: To process transactions and handle chargebacks.
• Legal Entities: To comply with legal obligations and protect our rights.
• Business Transactions: In the event of mergers, acquisitions, or sales.

We ensure third parties only use your data for specified purposes and protect it accordingly.

We retain your personal data only as long as necessary for our business needs or legal obligations. When no longer needed, we securely delete or anonymize your data.

You have the following rights regarding your personal data:

• Access, Correct, Update, or Delete: Your personal data.
• Object or Restrict Processing: Of your personal data.
• Data Portability: Request a copy of your data.
• Opt-Out of Marketing: Unsubscribe from marketing communications.
• Withdraw Consent: For data processing.
• Complain: To a data protection authority about our data handling practices.

To exercise your rights, please contact us at (Privacy Email)

Our services are not intended for individuals under 18. We only process children's data with parental consent.

We use appropriate technical and procedural measures to protect your data. We retain your data only as long as necessary for your interactions and transactions with Avatar Jet.

If you have any questions or requests regarding this Privacy Policy, please contact our Data Protection Officer at (Privacy Email)) or write to us at Avatar Jet, 123 Aviation Blvd, New York, NY 10001, USA.